EBay have not opened an unpaid item case - when I look they say they will open it on...

GetHuman1133799's customer service issue with eBay (UK) from September 2018

Help with my eBay (UK) issue
The issue in GetHuman1133799's own words
EBay have not opened an unpaid item case - when I look they say they will open it on **th October. Which is unacceptable....a month from now!! they have not even done this. it is not working. Buyer on item ************ has not paid me. Waiting ages on the phone. Useless lack of help to sellers.
GetHuman1133799 did not yet indicate what eBay (UK) should do to make this right.
I have an issue with eBay (UK) too
How GetHuman1133799 fixed the problem
I had to call them by phone which took some time but they helped finally. And cancelled the transaction.
Please help with my eBay (UK) issue
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eBay (UK)

Customer service issue
Reported by GetHuman1133799
Sep 12th, 2018 - 9 mons ago
I have an issue with eBay (UK) too
Fixed
GetHuman1133799 shared how to fix
Seen by 11 customers so far
Similar issue to 162 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman1133799 started working on this issue
Sep 12th, 2018 5:18pm
GetHuman1133799 indicated the issue is not fixed yet.
Sep 12th, 2018 6:23pm
GetHuman1133799 indicated the issue is not fixed yet.
Sep 12th, 2018 6:26pm
GetHuman1133799 indicated the issue is not fixed yet.
Sep 12th, 2018 6:29pm
GetHuman1133799 indicated the issue is not fixed yet.
Sep 12th, 2018 9:11pm
GetHuman1133799 confirmed the issue is fixed. Hooray!
Sep 13th, 2018 6:19pm