Returns problem seller unresponsive

GetHuman974440's customer service issue with eBay (UK) from August 2018

Help with my eBay (UK) issue
The issue in GetHuman974440's own words
A return has not been collected yet. The seller refuses to contact the courier as he has the contract with them. I have contacted the courier and they will not deal with me.*The seller is now being rude and refuses to rectify the issue.*I would like Ebay to either contact the seller and warn him that his actions are inappropriate and that he must arrange a different form of collection not Hermes or arrange a tracked postage label to be emailed to myself so that I may return the item for a full refund.
GetHuman974440 did not yet indicate what eBay (UK) should do to make this right.
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eBay (UK)

Customer service issue
Reported by GetHuman974440
Aug 10th, 2018 - 7 mons ago
I have an issue with eBay (UK) too
Fixed
Seen by 11 customers so far
Similar issue to 77 others
0 customers following this
Items needed
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Timeline
GetHuman974440 started working on this issue
Aug 10th, 2018 9:12am
GetHuman974440 shared this issue with friends on Facebook
Aug 10th, 2018 9:13am
GetHuman974440 indicated the issue is not fixed yet.
Aug 10th, 2018 11:28am
GetHuman974440 indicated the issue is not fixed yet.
Aug 10th, 2018 11:30am
GetHuman974440 indicated the issue is not fixed yet.
Aug 11th, 2018 3:43pm