Attn: Mr Frank Gibeau**HI there**Sorry this is only best way to find you .****Your Zyng...

GetHuman4869663's customer service issue with Zynga from May 2020

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The issue in GetHuman4869663's own words
Attn: Mr Frank Gibeau**HI there**Sorry this is only best way to find you .****Your Zynga Support team not helping me Out . They mishandel **my case . My *** Trillon chips were hacked .****I give them all evidence and tell every thing i know .****But they are not helping me out. Plz i am one of yours old Players **Kindly help me Out .I am a honest Person i dont lie at all.****Kindly check the email i send them. But they are making asscues.******shayan sheikh ******@***.com***Mon, May **, *:** PM (** hours ago)**to support****Attn: Mr Nicanor V****Dear Sir****First of all i didnt lose the hands .So how come my chips gone .****its mean the chips hack . For last few days . I am in facing headache because of**chips gone .****I am asking and requesting one last time .****On ** October **** i finish my game at the time *.** am at Pakistani time .**When i logged out. At that time i have chips ***,***,***.***.*** Trillon chips .When**i was logged out .****Now i am telling you exact chips i have . So there should be no confusion .**if its been hacked than its your duty to block that user .who hacked my chips**and return my chips back . I am sick and tired listern the asscuses from your side.****I am one of your valuable players . if you still not return my chips .**Than i will do few things tommorow morning .****i will email personally to your CEO Frank Gibeau and other higher authorities.**And i will raise my issue in Social Media and i will not stop till i got my chips Back.****Now you understand how serious i am .**I am humbling request to return my chips in * hours .****Otherwise my actions will hurt Zynga reputation not to giving chips of there customers.**this is my what app number **** *** *********My Zynga Id ***************rgds**shayan sheikh

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Zynga

Customer service issue
Reported by GetHuman4869663
May 26th, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 2231 others
0 customers following this

Timeline

GetHuman4869663 started working on this issue
May 26th, 2020 7:56am
GetHuman4869663 indicated the issue is not fixed yet.
May 26th, 2020 12:54pm
GetHuman4869663 indicated the issue is not fixed yet.
May 26th, 2020 1:01pm

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