Purchased $***.** coin package and was not credited with my coins. I can not get any he...

GetHuman4851867's In-App Purchases issue with Zynga from May 2020

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The issue in GetHuman4851867's own words
Making a purchase ... Purchased $***.** coin package and was not credited with my coins. I can not get any help from the VIP reps or their customer support team. Evette love the supervisor of VIP reps has blocked me on all supportive measures. This is nothing but theft and I want my coins that I purchased on may **th **** at **:** p.m.
That it's theft to not honor your coins that your bought and never recieved
I want my money back, or give me the coins that I purchased plus a ***% added coins to my original $***.** coin package that I bought
I have been a well paying customer through out the years of Zynga*HIR. I have spent over $**,***.** on their games. And I expect them to honor their end when you buy coins packages that they do not honor and refuse to help you with the issue
I have tried to contact * different VIP reps, and they all have refused to help me. The VIP supervisor evette love has blocked me from all couminications to aid me in my help to recover my loss of money. She also stopped me from getting help from their customer support team
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Zynga

HIR SLOTS
In-App Purchases issue
Reported by GetHuman4851867
May 21st, 2020 - 3 years ago
Not resolved
Seen by 35 customers so far
Similar issue to 2246 others
0 customers following this

Timeline

GetHuman4851867 started working on this issue
May 21st, 2020 11:07am
GetHuman4851867 indicated the issue is not fixed yet.
May 21st, 2020 5:44pm
GetHuman4851867 indicated the issue is not fixed yet.
May 21st, 2020 5:48pm

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