New Phone, new Words With Friend:**How get rid of unwanted players or game in "your mov...

GetHuman2272237's customer service issue with Zynga from October 2019

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Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
The issue in GetHuman2272237's own words
Ideally, find my old games that I had. ... New Phone, new Words With Friend:**How get rid of unwanted players or game in "your move?"**Ads & Sound between games IS INTRUSIVE! How fix?**Any way to get back to old version of WWF that has multiple old games on it?
*. I have tried the phone call back approach twice and have received no answer (as long as * hours when call back was stated to be in about "a minute!")**. The "new" app forced me to start new games with my friends and had LOUD annoying ads between games. Since I had paid for a no ads version, this was especially frustrating
Tell me how to get my old no ads version of WWF back.
I have been using this app for many years and had not had problems when I updated * years ago.
I tried downloading a different version of WWF (Classic version) and used my old user name and password (I think was correct) but it opened as the version that came on when I used iCloud to get my new phone up and going.
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Zynga

Words with Friends
Customer service issue
Reported by GetHuman2272237
Oct 26th, 2019 - 2 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 6237 others
0 customers following this

Timeline

GetHuman2272237 started working on this issue
Oct 26th, 2019 4:45pm
GetHuman2272237 indicated the issue is not fixed yet.
Oct 26th, 2019 10:16pm
GetHuman2272237 indicated the issue is not fixed yet.
Oct 28th, 2019 4:48am
GetHuman2272237 indicated the issue is not fixed yet.
Oct 28th, 2019 4:57am
GetHuman2272237 indicated the issue is not fixed yet.
Oct 28th, 2019 5:03am
GetHuman2272237 indicated the issue is not fixed yet.
Oct 28th, 2019 4:26pm
GetHuman2272237 indicated the issue is not fixed yet.
Oct 28th, 2019 4:29pm
GetHuman2272237 indicated the issue is not fixed yet.
Oct 29th, 2019 5:47pm
GetHuman2272237 indicated the issue is not fixed yet.
Oct 30th, 2019 3:52pm
GetHuman2272237 indicated the issue is not fixed yet.
Nov 2nd, 2019 10:44pm

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