I've been a loyal CSR* player for over * years now & when I updated to version *.*.* it...

GetHuman2897048's Recover Account issue with Zynga from May 2019

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The issue in GetHuman2897048's own words
I've been a loyal CSR* player for over * years now & when I updated to version *.*.* it said I was banned. Support has been useless, offering no help whatsoever. They tell me I hacked RP, then they can't disclose the reason for the ban, then accuse me of hacking currency & in game items. I don't know how to hack! I have proof showing different IP addresses from various cities logging into my account when I've been home, including the day I was banned! I'm innocent in all this & want to be cleared & have the ban lifted on my account. From what I understand there are managers who will email customers with help, I'd like to speak with a manager via the same means. If I must use the call a representative feature then please leave a message & call back number due to my job. I appreciate any help I can get concerning this whole situation
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Zynga

Recover Account issue
Reported by GetHuman2897048
May 10th, 2019 - a mon ago
I have an issue with Zynga too
Not resolved
Seen by 6 customers so far
Similar issue to 3361 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console Type
Game Version Type
Name of Account Holder
Timeline
GetHuman2897048 started working on this issue
May 10th 3:38am
GetHuman2897048 indicated the issue is not fixed yet.
May 10th 3:46am
GetHuman2897048 indicated the issue is not fixed yet.
May 10th 3:46am
GetHuman2897048 indicated the issue is not fixed yet.
May 10th 3:48am
GetHuman2897048 indicated the issue is not fixed yet.
May 10th 3:48am
GetHuman2897048 indicated the issue is not fixed yet.
May 10th 3:48am
GetHuman2897048 indicated the issue is not fixed yet.
May 10th 3:48am
GetHuman2897048 indicated the issue is not fixed yet.
May 10th 3:48am
GetHuman2897048 indicated the issue is not fixed yet.
May 10th 3:48am