My Farmville * country escape is now back down to level * instead of my level ** game...

GetHuman-courmeg's customer service issue with Zynga from February 2019

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The issue in GetHuman-courmeg's own words
My Farmville * country escape is now back down to level * instead of my level ** game. Was playing it on different iPad and it asked which game to.load. I accidentally hit the new game not the one I've been playing for a long time. How do I get my old game back. I had everything I could possible get on my higher level game. PLEASE HELP ME I CAN'T GO BACK TO LEVEL * AND LOOSE ALL MY WORK *!!!! *Player ID ************DianaTaylor Facebook ID courmeg@vmmicro.Net
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Zynga

Customer service issue
Reported by GetHuman-courmeg
Feb 18th, 2019 - 8 mons ago
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Timeline
GetHuman-courmeg started working on this issue
Feb 18th 3:43am
GetHuman-courmeg confirmed the issue is fixed. Hooray!
Feb 19th 3:48am