Hello. Initially the reindeer event never showed up on my farm whereas the members in m...

GetHuman-toelashk's customer service issue with Zynga from December 2018

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The issue in GetHuman-toelashk's own words
Hello. Initially the reindeer event never showed up on my farm whereas the members in my co op all got theirs and could start playing. I uninstalled, reinstalled and updated the game. Cleared cache multiple times etc... After all that, it appeared for a few minutes and then just disappeared again. It appears from time to time when I start the game but just vanishes again within minutes. Not sure what more to do to be able to play the event. Pleeeeeease help. Its frustrating to see the event, get hopeful and within minutes its gone again. Im playing on android and have the latest version. I also have the latest version of the game. The device I play on is Samsung J*. Player ID is ***********
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Zynga

Customer service issue
Reported by GetHuman-toelashk
Dec 9th, 2018 - 5 mons ago
I have an issue with Zynga too
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GetHuman-toelashk started working on this issue
Dec 9th, 2018 9:22am