RE: Words With Friends:*I have new smart phone - LG G*. WWF did not transfer from old o...

GetHuman1043756's customer service issue with Zynga from August 2018

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The issue in GetHuman1043756's own words
RE: Words With Friends:*I have new smart phone - LG G*. WWF did not transfer from old one (Samsung Galaxy S-*). I am unable to get into my account. My user name is Jkmpe, but there is no place to enter it on the Welcome back login screen. Instead it asks for an email address and then a password. Whatever I try either fails or gets me to somebody else who has User Name Jkm**.*The system knows I am in it because on a couple of attempts I was offered a new User Name so I put in the one I've had for several years - jkmpe - and am told that it already exists.*Can you help me?*Thanks
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Zynga

Customer service issue
Reported by GetHuman1043756
Aug 27th, 2018 - 4 mons ago
I have an issue with Zynga too
Fixed
Seen by 8 customers so far
Similar issue to 691 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console Type
Game Version Type
Name of Account Holder
Timeline
GetHuman1043756 started working on this issue
Aug 27th 9:11pm
GetHuman1043756 indicated the issue is not fixed yet.
Aug 27th 11:18pm
GetHuman1043756 indicated the issue is not fixed yet.
Aug 29th 1:41am
GetHuman1043756 indicated the issue is not fixed yet.
Aug 29th 9:26pm
GetHuman1043756 indicated the issue is not fixed yet.
Aug 30th 11:10pm