Hi, we continue to get error code ** when searching for an alliance war opponent in Emp...

GetHuman-ericrot's customer service issue with Zynga from August 2018

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The issue in GetHuman-ericrot's own words
Start an alliance war ... Hi, we continue to get error code ** when searching for an alliance war opponent in Empires and Allies. I’ve learned that not all alliances are affected. Why is that and when will this get fixed. My team is losing its patience. This has been an issue since July **, ****. **A well thought out reply would be greatly appreciated. You have not responded to any of my most recent messages about this issue. **Thank you.
It's been an issue for a number of weeks and has yet to be resolved. It affects the team in my alliance. While it's not isolated to my alliance it does not affect all alliances. **The error occurs on both my Android phone and my iPad.
Get the issue fixed and compensate all members of my team with resources at a sufficient level that compensate our missed opportunities to win resources if the wars had taken place.
Nearly * years. I've spent money on their product.
Uninstalled and reinstalled the app.
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Zynga

empires and allies
Customer service issue
Reported by GetHuman-ericrot
Aug 16th, 2018 - a yr ago
I have an issue with Zynga too
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Timeline
GetHuman-ericrot started working on this issue
Aug 16th, 2018 12:42am
GetHuman-ericrot indicated the issue is not fixed yet.
Aug 16th, 2018 3:59am
GetHuman-ericrot indicated the issue is not fixed yet.
Aug 16th, 2018 4:06am
GetHuman-ericrot indicated the issue is not fixed yet.
Aug 17th, 2018 3:24am