I trust that Zynga will restore my *** coins that suddenly disappeared from my account yesterday I know this is a reputable game and you will make this right it is taking me a long time to earn these coins. Please advise whether coins get taken away if you don't use them after certain number are reached. Thank you so much for your prompt attention to this issue

GetHuman-kbrittel's customer service issue with Zynga from July 2018

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The issue in GetHuman-kbrittel's own words
play a game ... When I looked at my Zynga account yesterday my coins earned had changed from over **** to ***. I did not spend any I cannot imagine why I lost over *** coins that I've been turning for so long. Please restore my number of coins that I had. Also is there some type of rule that when you reach over a certain number of coins without using them you lose some?? Please advise me as soon as possible
It has taken me so long to earn these coins and I was just about to start using them when I discovered that *** coins have been taken away from me this week for no reason
Restoring my over *** coins ASAP
I have been a customer for several months now and I am a retired teacher. I have been telling other retired seniors and teachers about how wonderful this game is and want to be able to tell them all I'll promptly you resolve this issue and restored my over *** coins that disappeared without me using them
I have no idea what else I could do other than contacting you as I am doing now
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Customer service issue
Reported by GetHuman-kbrittel
Jul 3rd, 2018 - a yr ago
I have an issue with Zynga too
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Seen by 16 customers so far
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GetHuman-kbrittel started working on this issue
Jul 3rd, 2018 2:14pm