First off I want to say that I have loved this game since its creation, and have suppor...

GetHuman-laneslav's customer service issue with Zynga from June 2018

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Help with my Zynga issue
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The issue and preferred resolution, in GetHuman-laneslav's own words:
First off I want to say that I have loved this game since its creation, and have supported the development along the way. I have made many purchases from Zynga for coins, because this game makes me joyful. This game relieves all my stress. I'm proud to be a part in the Zynga community. So I started with * billion earlier today, won up all the way to *** billion. When I went back to lobby it said I only have * billion. My friend said I might have lost them because I win so many coins, and they report me for being mad. I'm not sure what I have done wrong, but I worked hard for those chips. I've never had this much and Zynga just took them away. If you have any further questions, let me know.*Account email- *****@***.com**My friends said zynga wouldn't give the coins back.
I trust that Zynga will make this right and come up with a resolution that is fair.
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Zynga

Customer service issue
Reported by GetHuman-laneslav
Jun 25th, 2018 - 2 mons ago
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GetHuman-laneslav started working on this issue
Jun 25th 12:31am