Make a purchase it took my money and gave me no points or credits I tried it again it t...

GetHuman601514's customer service issue with Zynga from April 2018

Help with my Zynga issue
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Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
The issue and preferred resolution, in GetHuman601514's own words:
Make a purchase it took my money and gave me no points or credits I tried it again it took my money and gave me no credits I only wanted one package for **** not to and I would like my credits
I trust that Zynga will make this right and come up with a resolution that is fair.
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Zynga

Hit It Rich
Customer service issue
Reported by GetHuman601514
Apr 16th, 2018 - 3 mons ago
I have an issue with Zynga too
Not resolved
Seen by 5 customers so far
Similar issue to 500 others
0 customers following this
Timeline
GetHuman601514 started working on this issue
Apr 16th 9:20pm
GetHuman601514 indicated the issue is not fixed yet.
Apr 16th 10:22pm
GetHuman601514 shared this issue with others over email
Apr 16th 10:23pm