I received today my order shipment ID ZL*BA*****. *Shipping facility **.*Shipping date...

GetHuman5515194's customer service issue with Zulily from December 2020

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The issue in GetHuman5515194's own words
I received today my order shipment ID ZL*BA*****. *Shipping facility **.*Shipping date: November **th *****In it, there was a set of three ribbon spools, SKU: *******.*The description is purple. I ordered purple, but they are most definitely blue. The SKU is correct, but the colour is not. I really wanted purple, but what would be the point of re-ordering when the SKU for purple comes blue? There is no doubt about the ribbon being BLUE! Royal blue!

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Zulily

Customer service issue
Reported by GetHuman5515194
Dec 2nd, 2020 - a year ago
Not resolved
Seen by 14 customers so far
Similar issue to 369 others
0 customers following this

Timeline

GetHuman5515194 started working on this issue
Dec 2nd, 2020 10:10pm