Hello*I ordered the Gray reversible Taj Quilt set (King size) On March **, ****. Order...

GetHuman-mcbubbe's customer service issue with Zulily from August 2019

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The issue in GetHuman-mcbubbe's own words
Hello*I ordered the Gray reversible Taj Quilt set (King size) On March **, ****. Order ***********...The quilts binding on one entire side has pulled away and is impossible to repair. This is not acceptable. It has been washed only twice and my washing machine is not even * years old..so it is not the fault of the machine. Nothing else has fallen apart due to washing.It may be there was a flaw in this particular blanket ...there can always be that one lemon and I believe I got it. It's a great looking quilt which I can no longer use and that is beyond frustrating. I'm hoping you will stand by your high standards and make this good for me. I'm afraid to order the same quilt, but would like to try picking out another in the hope that it will not be lemon quality. I'm asking for a credit to my account. The blanket was **.** plus tax and shipping equaling **.**.*Thank you,*Benita McElwee

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Zulily

Customer service issue
Reported by GetHuman-mcbubbe
Aug 25th, 2019 - a year ago
Not resolved
Seen by 18 customers so far
Similar issue to 1402 others
0 customers following this

Timeline

GetHuman-mcbubbe started working on this issue
Aug 25th, 2019 6:09pm
GetHuman-mcbubbe indicated the issue is not fixed yet.
Aug 25th, 2019 10:26pm
GetHuman-mcbubbe indicated the issue is not fixed yet.
Aug 26th, 2019 10:51pm
GetHuman-mcbubbe indicated the issue is not fixed yet.
Aug 26th, 2019 10:52pm
GetHuman-mcbubbe indicated the issue is not fixed yet.
Aug 28th, 2019 10:23pm
GetHuman-mcbubbe indicated the issue is not fixed yet.
Aug 29th, 2019 12:31am

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