ordered an adorable coat from you, received yesterday. I ordered a size large (thinkin...

GetHuman-lisalaki's customer service issue with Zulily from November 2018

7 views | 559 similar | 0 following
Help with my Zulily issue
Next: our robot will wait on hold for GetHuman-lisalaki to get a Zulily rep on the line!
Always use the GetHuman Phone to call Zulily. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-lisalaki's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-lisalaki may need:
Order number, Name on account, Email on account, Product type, Home and billing address, and Phone number on account
The issue in GetHuman-lisalaki's own words
ordered an adorable coat from you, received yesterday. I ordered a size large (thinking it probably was coming from China) because I wear a medium size and was giving myself some extra size. This coat maybe would fit a ***** year that weights ** pounds or so. No way an adult even xsmall could wear it. *ORDER CONFIRMED!* *order * *********** *VIEW ORDER STATUS* ** * *ITEM DETAILS* ****ZI *Purple Fleece-Lined Anorak - Women *Size L * *Ships out by ****** *Qty * **$**.***** *ORDER SUMMARY* *order subtotal*$**.*** *shipping & handling*$*.*** *tax*$*.*** * *order total*$**.*** ** *PAYMENT DETAILS* **shipping details *Lisa Lakin **** Pine St *Schererville, Indiana *****-*****United States *T: *************billing information *Lisa Lakin **** Pine St *Schererville, Indiana *****-**** *United States *T: (***) ***-******* *HOW OUR SHIPPING WORKS** - you make a purchase** - we place one big order** - brands ship us the item ** - we ship it from our warehouse** - we deliver it to you* *LEARN MORE* ** *WE WANT YOU TO LOVE YOUR ORDER*question or comment? get in touch:* ** *email us** *call us** *return items* ** *FIND MORE TO LOVE*** *Trend-Savvy Tunics: S-*X***% off** *Women's Snow Boots*up to **% off** *Save on **-Pack Hanger Sets*starting at $**.******* **** zulily, llc***** Elliott Avenue, Suite ***, Seattle, WA ******www.zulily.com**To unsubscribe or to manage your email preferences, please click here. Please note, however, that we may still send you messages related to your recent purchases or inquiries.***Free shipping will apply to qualifying subsequent orders placed before Sunday at **:**pm pt. Orders must be made using the same zulily account and be shipped to the same name and address. Offer is valid in the United States (including Alaska, Hawaii and APO*FPO*DPO addresses), though shipments to Alaska and Hawaii may incur shipping fees. You may be responsible for base shipping charges plus surcharges and vendor charges on orders with items that are heavy or bulky (i.e., strollers, furniture, rugs, etc.). These surcharges will be noted in the product description.**You are receiving this email because you placed an order from zulily. If you have any further comments or questions, please use the following links instead of replying to this email: *Contact Us * Terms & Conditions * Privacy Practices**So now what do I do? Thank you for your help. Lisa

GetHuman-lisalaki did not yet indicate what Zulily should do to make this right.

How GetHuman-lisalaki fixed the problem

We are waiting for GetHuman-lisalaki to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Zulily's attention and get better help faster. Tap below to get started.
Having Zulily issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lisalaki fixes it.
This email address isn't valid

Zulily

Customer service issue
Reported by GetHuman-lisalaki
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 559 others
0 customers following this

Timeline

GetHuman-lisalaki started working on this issue
Nov 9th, 2018 2:45pm