My current order has not been received. Although it states online that one item has be...

GetHuman-phinsdm's complaint issue with Zulily from April 2018

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The issue and preferred resolution, in GetHuman-phinsdm's own words:
reach a customer service representative for the past two to three hours by phone. ... My current order has not been received. Although it states online that one item has been delivered, which is not the case. Nothing from this order has been received.
I want to find out the entire status of this order as soon as possible, since the order was placed on *********.
A resolution to this situation is for me to hear from your customer service representative as soon as possible. According to your site, I should hear from your rep within three hours.
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Zulily

complaint issue
Reported by GetHuman-phinsdm
Apr 16th, 2018 - 3 mons ago
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Items needed
Order number
Name on account
Email on account
Product type
Home and billing address
Phone number on account
Timeline
GetHuman-phinsdm started working on this issue
Apr 16th 6:20pm
GetHuman-phinsdm reviewed the items needed
Apr 16th 6:20pm