FYI - I just got * emails, one thanking me for updating my story and one thanking me fo...

GetHuman-sooperdw's customer service issue with Zoosk from September 2020

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The issue in GetHuman-sooperdw's own words
FYI - I just got * emails, one thanking me for updating my story and one thanking me for subscribing. I have NEVER even looked at Zoosk. Someone is using my email and a very old credit card * for phishing or some other type of scam:**Thanks for subscribing to Zoosk! Your order number is **********. This email is your receipt sent to you at *****@***.com.**Your Purchase Information**Payment Processed On: ************Payment Type: Credit Card**Payment Summary:***-month Subscription: $**.****Your *-month plan is set to automatically renew on **********, in ** days, for an additional *-month period.**Total: Total charged to Visa *******: $**.****With a Zoosk subscription you can continue to...** Message and chat with other subscribers* Connect with your SmartPick* introductions* See profiles of people who've viewed you**Use It Now**Contact Us****Settings****Online Dating Safety**Automatic Renewal of Subscription: If you do not cancel your subscription prior to the end of its term, it will automatically renew. After your initial subscription period, and again after any subsequent subscription period, your subscription will automatically continue for an additional equivalent period at the same price (excluding any applicable taxes), unless we notify you otherwise in advance. By subscribing, you authorized Zoosk to charge your payment method(s) now and again at the beginning of each subsequent subscription period. You may cancel your subscription at any time by visiting the Subscription section in your Settings and following the instructions. Please see our Terms of Use Agreement for further information regarding subscriptions and automatic renewals.**Payment Information: You agreed that Zoosk may charge any of your payment methods for any future or recurring payments.**We recommend printing out the transaction data, the Terms of Use (which contains a mandatory arbitration provision that will govern any dispute between you and Zoosk) and the Privacy Policy, and keeping them in an easily accessible place.**Sent from the at Zoosk.**This message was sent to *****@***.com. To make sure that you receive updates from Zoosk, add *****@***.com to your safe senders or contact list and mark this email as Not Spam. If you don't want to receive these emails from Zoosk in the future, please unsubscribe.

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Zoosk

Customer service issue
Reported by GetHuman-sooperdw
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 3714 others
0 customers following this

Timeline

GetHuman-sooperdw started working on this issue
Sep 29th, 2020 1:29pm

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