Your carousel MUST have a glitch. The last * weeks, it keeps matching me up with long...

GetHuman-mynaught's customer service issue with Zoosk from July 2020

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The issue in GetHuman-mynaught's own words
Your carousel MUST have a glitch. The last * weeks, it keeps matching me up with long distance people. Out of a minimum of ** tries (which is a LOT of time spent looking at pics), it matched me up with long distance people **% of the time. The last three times I tried today, the closest match was *** miles away. *** miles... ARE YOU KIDDING ME?? Last weekend, out of ** tries (I'm a ********* too), the closest was *** miles. Again... really? Can you guys not understand that this simply won't work? Also, if your preferences are set a certain way with regard to say... race, why does the system in both carousel and 'smartpick' present people out of your stated preference??? Lastly, is there any way to screen people who you don't want to have presented any more other than blocking (I am afraid that blocking might have a negative connotation towards then and don't want that).

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Zoosk

Customer service issue
Reported by GetHuman-mynaught
Jul 11th, 2020 - 9 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 3763 others
0 customers following this

Timeline

GetHuman-mynaught started working on this issue
Jul 11th, 2020 11:12pm