I just rejoined Zoosk yesterday, ** April ****. After only sending a few messages to wo...

GetHuman4664279's Account Help issue with Zoosk from April 2020

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Top Tip from another customer
Zoosk will permanently disable accounts that have been compromised or involve a payment that has been disputed by the credit card issuer. Subscriptions can be transferred to new accounts that contain a new email and credit card/payment info, but in the case of chargebacks, a new account is not an option.
The issue in GetHuman4664279's own words
I just rejoined Zoosk yesterday, ** April ****. After only sending a few messages to women, I got a pop-up msg that stating "We're sorry, you've hit the limit of how many greetings you can send for the day. Come back tomorrow to send your greeting." Today I've only sent * messages to women and now I get this message. This is ridiculous. Why is Zoosk limiting the amount of messages I can send? I paid for this service.

GetHuman4664279 did not yet indicate what Zoosk should do to make this right.

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Zoosk

Account Help issue
Reported by GetHuman4664279
Apr 17th, 2020 - 6 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 3706 others
0 customers following this

Timeline

GetHuman4664279 started working on this issue
Apr 17th 2:39pm
GetHuman4664279 indicated the issue is not fixed yet.
Apr 21st 2:09pm