Dear Zoosk,*I have been using my account without problems for the past * weeks (when I...
GetHuman-tabletil's Hacked Account issue with Zoosk from May 2019
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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-tabletil's own words
Dear Zoosk,*I have been using my account without problems for the past * weeks (when I joined).*Last night, I received an e mail from a man (I'm a woman) who had a link in his message. I copied and pasted his entire message and sent it to you, Zoosk, asking for help. I deleted his e mail.*I was on my account quite a bit this morning, Sunday, May**, ****, without any problems.*At about *:** pm I tried to logon to my account and it's saying my password isn't working. Additionally, when Zoosk said it sent an e mail to my account e mail with a link to reset my password, it never did. I requested about * times. My account has been hacked. Please advise. Thank you.
GetHuman-tabletil did not yet indicate what Zoosk should do to make this right.
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