I was chatting to a lovely guy, it was going well and then all his messages dissapeared...

GetHuman-rawsonr's Problem With the App issue with Zoosk from April 2019

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The issue in GetHuman-rawsonr's own words
I was chatting to a lovely guy, it was going well and then all his messages dissapeared before we got a chance to exchange details. He's was no where to be found, no messages in my inbox, sent folder, unread, nothing!**Then I found him again last night in my connections section and found he had messaged me but the message had not appeared in my inbox.**I replied. Now his profile has disappeared completely from my history. I saw at one point his profile picture was wrong and duplicated from a nother guy in my inbox, so I had two profiles of the same guy, but two different men once I clicked on the messages!**I think you have a bug and I would love to find this man again. He seemed very kind and is a pilot for a living, he had two kids. If you can help me find his profile again I'd appreciate it very much.

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Zoosk

Problem With the App issue
Reported by GetHuman-rawsonr
Apr 26th, 2019 - 2 years ago
Fixed
Seen by 38 customers so far
Similar issue to 13408 others
0 customers following this
Items needed
Name on the account
email
password
phone number
date of birth
address

Timeline

GetHuman-rawsonr started working on this issue
Apr 26th, 2019 8:26pm
GetHuman-rawsonr indicated the issue is not fixed yet.
Apr 28th, 2019 10:03pm
GetHuman-rawsonr indicated the issue is not fixed yet.
Apr 28th, 2019 10:04pm
GetHuman-rawsonr indicated the issue is not fixed yet.
Apr 28th, 2019 10:05pm