I subscribed * days ago and am getting to know your site. The person I was most interes...

GetHuman-catgroom's customer service issue with Zoosk from March 2019

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The issue in GetHuman-catgroom's own words
I subscribed * days ago and am getting to know your site. The person I was most interested in meeting immediately chatted, but his profile disappears throughout the day saying he isn't a user, then reappears at night. Is this legitimate? Can someone do that? Is this a fake account created by Zoosk to get someone to subscribe? It's starting to feel that way. I have only tried Match before this, but profiles there don't tend to do that off and on in the same day. Please explain this or tell me if a refund is possible. I am feeling pretty "had" in general . The profile I am questioning the integrity of is ncFLgator. I know people play games, but something about this is wrong
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Zoosk

Customer service issue
Reported by GetHuman-catgroom
Mar 26th, 2019 - a mon ago
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Timeline
GetHuman-catgroom started working on this issue
Mar 26th 2:29pm