I was charged $**.** for a subscription I had thought was cancelled. I did not author...

GetHuman-grayands's customer service issue with Zoosk from February 2019

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The issue in GetHuman-grayands's own words
I was charged $**.** for a subscription I had thought was cancelled. I did not authorized this payment and only discovered it after a bill would not go through and I spoke with my bank about the issue. When I initially paid last fall I was under the understanding that it would require me to re-subscribe. I cancelled my account in September after meeting my girlfriend. I would like Zoosk to refund the amount.
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Zoosk

Customer service issue
Reported by GetHuman-grayands
Feb 14th, 2019 - 8 mons ago
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Seen by 3 customers so far
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Timeline
GetHuman-grayands started working on this issue
Feb 14th 10:09pm