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The issue in GetHuman1714135's own words
I signed up to Zoosk the beginning of June for a six month subscription and my son paid for it. At no time was it made clear to me that my subscription would automatically renew at the end of the six months, I assumed it would end. And now you have taken another £**.** from my hard working son's account. I do not want my subscription to continue and I would like my son's money to be returned to him. This has made me very anxious and unhappy.
GetHuman1714135 did not yet indicate what Zoosk should do to make this right.
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