About one month ago I called to say I could not afford the three month $**.** fee. The...

GetHuman-smaro's customer service issue with Zoosk from December 2018

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The issue in GetHuman-smaro's own words
About one month ago I called to say I could not afford the three month $**.** fee. The person said it would be reduced to $** for * months effective immediately. Unfortunately, he was not honest because the next payment was again $**.** I am requesting a refund put on the credit card for $** and that the charge for following * months be $** as promised. If this is not done, I will have to cancel in the future and not recommend Zoosk to my friends. Please reply.
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Zoosk

Customer service issue
Reported by GetHuman-smaro
Dec 3rd, 2018 - a mon ago
I have an issue with Zoosk too
Not resolved
Seen by 2 customers so far
Similar issue to 7047 others
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Timeline
GetHuman-smaro started working on this issue
Dec 3rd, 2018 5:27pm
GetHuman-smaro shared this issue with others over email
Dec 3rd, 2018 5:28pm