I am trying to 're join Zoosk after a period of cancellation*Zoosk website says card de...

GetHuman1578300's customer service issue with Zoosk from November 2018

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Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman1578300's own words
I am trying to 're join Zoosk after a period of cancellation*Zoosk website says card declined however my bank says there is no issue. Please can u advise?
GetHuman1578300 did not yet indicate what Zoosk should do to make this right.
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Zoosk

Customer service issue
Reported by GetHuman1578300
Nov 17th, 2018 - 10 mons ago
I have an issue with Zoosk too
Not resolved
Seen by 6 customers so far
Similar issue to 6468 others
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Timeline
GetHuman1578300 started working on this issue
Nov 17th, 2018 5:01pm