I've really enjoyed Zoosk so far. However, on ******** somehow I was charged for...

GetHuman-adammans's customer service issue with Zoosk from October 2018

6 views
 | 
5188 similar
 | 
0 following
Help with my Zoosk issue
First: share to improve GetHuman-adammans's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-adammans's next move: call Zoosk.
The best way to get your problem resolved is to tap the button below to start calling Zoosk. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-adammans may need:
Name on the account, email, password, phone number, date of birth, and address
Tip from another customer
Try emailing info@roblox.com from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman-adammans's own words
I've really enjoyed Zoosk so far. However, on ******** somehow I was charged for $**.** for some sort of "coins!" I don't know if I accidentally pressed a button or something, but I would really appreciate if you guys could refund that charge, and undo whatever change was made on my account. I'm going to renew my subscription soon, but I really didn't want (and didn't intend) to make some frivilous $*** purchase. I hope this issue can be resolved soon. Thank you for your time and understanding.**--Graham Austen
GetHuman-adammans did not yet indicate what Zoosk should do to make this right.
I have an issue with Zoosk too
How GetHuman-adammans fixed the problem
We are waiting for GetHuman-adammans to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Zoosk's attention and get better help faster. Tap below to get started.
Having Zoosk issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Zoosk email you?
This email address isn't valid
Follow this issue
See how GetHuman-adammans fixes it.
This email address isn't valid

Zoosk

Customer service issue
Reported by GetHuman-adammans
Oct 20th, 2018 - 3 mons ago
I have an issue with Zoosk too
Not resolved
Seen by 6 customers so far
Similar issue to 5188 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-adammans started working on this issue
Oct 20th, 2018 10:30pm