I've really enjoyed Zoosk so far. However, on ******** somehow I was charged for...

GetHuman-adammans's customer service issue with Zoosk from October 2018

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The issue in GetHuman-adammans's own words
I've really enjoyed Zoosk so far. However, on ******** somehow I was charged for $**.** for some sort of "coins!" I don't know if I accidentally pressed a button or something, but I would really appreciate if you guys could refund that charge, and undo whatever change was made on my account. I'm going to renew my subscription soon, but I really didn't want (and didn't intend) to make some frivilous $*** purchase. I hope this issue can be resolved soon. Thank you for your time and understanding.**--Graham Austen
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Zoosk

Customer service issue
Reported by GetHuman-adammans
Oct 20th, 2018 - 24d ago
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GetHuman-adammans started working on this issue
Oct 20th 10:30pm