I am still receiving text messages from Zoosk saying that people have sent me messages...

GetHuman1221468's customer service issue with Zoosk from September 2018

Help with my Zoosk issue
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman1221468's own words
I am still receiving text messages from Zoosk saying that people have sent me messages. I have tried to get back on,but I have either deactivated myself. It doesn’t recognise my email address either so I can change my password. I am in a relationship and want my account deleted.
GetHuman1221468 did not yet indicate what Zoosk should do to make this right.
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How GetHuman1221468 fixed the problem
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Zoosk

Customer service issue
Reported by GetHuman1221468
Sep 28th, 2018 - 3 mons ago
I have an issue with Zoosk too
Fixed
Seen by 9 customers so far
Similar issue to 4428 others
0 customers following this
Items needed
Name on the account
email
password
phone number
date of birth
address
Timeline
GetHuman1221468 started working on this issue
Sep 28th 6:13am
GetHuman1221468 indicated the issue is not fixed yet.
Sep 29th 8:05am