My account "Debonair" cannot get past "validate account." I enter my cell...

GetHuman-geoarsla's customer service issue with Zoosk from September 2018

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Tip from another customer
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The issue in GetHuman-geoarsla's own words
My account "Debonair" cannot get past "validate account." I enter my cell, *** ***-****, but never receive a text, nor can I proceed further. Also, can't send messages and can't view smart pics. My order number is **********. email *****@***.com. I have left * call back requests for two days, with no response. I also previously submitted two service requests: ******* and ******* but never received any response. Your customer service is terrible.
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Zoosk

Customer service issue
Reported by GetHuman-geoarsla
Sep 25th, 2018 - 2 mons ago
I have an issue with Zoosk too
Fixed
Seen by 2 customers so far
Similar issue to 4367 others
0 customers following this
Items needed
Name on the account
email
password
phone number
date of birth
address
Timeline
GetHuman-geoarsla started working on this issue
Sep 25th 8:16pm
GetHuman-geoarsla indicated the issue is not fixed yet.
Sep 25th 8:18pm