I have been charged by Zoosk, I have bever had an account, I didnt even know what Zoosk...

GetHuman1165676's customer service issue with Zoosk from September 2018

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1165676's own words
I have been charged by Zoosk, I have bever had an account, I didnt even know what Zoosk is? I want my money back an the accoubt closed that has stolen my card information. I have reported it to my bank aswell.
GetHuman1165676 did not yet indicate what Zoosk should do to make this right.
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Zoosk

Customer service issue
Reported by GetHuman1165676
Sep 19th, 2018 - a yr ago
I have an issue with Zoosk too
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Seen by 10 customers so far
Similar issue to 4197 others
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Items needed
Name on the account
email
password
phone number
date of birth
address
Timeline
GetHuman1165676 started working on this issue
Sep 19th, 2018 2:45pm