I have received an email from zoosk to say I have purchased 'dating coins' to the value...

GetHuman982362's customer service issue with Zoosk from August 2018

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The issue in GetHuman982362's own words
I have received an email from zoosk to say I have purchased 'dating coins' to the value of £**.**. I have not made any purchases on this site and would like to know why this withdrawal from my credit card has been made. *If this is indeed the case I expect an immediate refund and all my details currently held with Zoosk to be removed. This is an illegal transaction made by zoosk and if a refund is not promptly given, I will be contacting the FSA. **Regards**Janet Griffin
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Customer service issue
Reported by GetHuman982362
Aug 12th, 2018 - 7 mons ago
I have an issue with Zoosk too
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Seen by 4 customers so far
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GetHuman982362 started working on this issue
Aug 12th, 2018 3:39pm