request for refund of *nd payment (amount **£) which had made to wrong one

GetHuman-alasm's customer service issue with Zoosk from July 2018

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The issue in GetHuman-alasm's own words
Hi, my name is Muhandes I had made payment ** pounds before two days ago **-July-**** but what happend is * payment ** pound and ** pound. the first one ** pound is OK, fine but the second which is ** pound is by wrong that is not to my agreement ( miss understood happen due to my language is not very well) so please please help me to refund the second payment which is ** pound,Thanks.
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Zoosk

Customer service issue
Reported by GetHuman-alasm
Jul 27th, 2018 - 10 mons ago
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Timeline
GetHuman-alasm started working on this issue
Jul 27th, 2018 4:39pm
GetHuman-alasm indicated the issue is not fixed yet.
Jul 28th, 2018 7:46pm
GetHuman-alasm indicated the issue is not fixed yet.
Jul 30th, 2018 5:51am
GetHuman-alasm indicated the issue is not fixed yet.
Jul 30th, 2018 8:42am
GetHuman-alasm indicated the issue is not fixed yet.
Jul 30th, 2018 8:53am
GetHuman-alasm indicated the issue is not fixed yet.
Jul 30th, 2018 8:54am
GetHuman-alasm indicated the issue is not fixed yet.
Jul 30th, 2018 9:07am
GetHuman-alasm indicated the issue is not fixed yet.
Jul 30th, 2018 9:18am
GetHuman-alasm indicated the issue is not fixed yet.
Jul 30th, 2018 11:02am
GetHuman-alasm indicated the issue is not fixed yet.
Jul 30th, 2018 11:03am