I signed up for a monthly account. I received an alert from my bank that Zoosk had sub...

GetHuman-macmart's customer service issue with Zoosk from July 2018

Help with my Zoosk issue
Top Tip from another customer
Try emailing info@roblox.com from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman-macmart's own words
I signed up for a monthly account. I received an alert from my bank that Zoosk had submitted a charge for $** which I declined and cancelled my hard. I was also charged the following amounts:************ZOOSK **-** ***-***-**** CA ****DEBIT CARD RECURRING PYMT*POS*–$**.*************ZOOSK **-** ***-***-**** CA ****DEBIT CARD RECURRING PYMT*POS*–$**.*************ZOOSK **-** ***-***-**** CA ****DEBIT CARD PURCHASE*POS*–$**.*************ZOOSK **-** ***-***-**** CA ****DEBIT CARD RECURRING PYMT*POS*–$**.*************ZOOSK **-** ***-***-**** CA ****DEBIT CARD RECURRING PYMT*POS*–$*.****I cancelled the account within * days. I want a full refund of all charges made to my account immediately. This is the third time I have contacted you regarding this issue.

GetHuman-macmart did not yet indicate what Zoosk should do to make this right.

I have an issue with Zoosk too
How GetHuman-macmart fixed the problem
Asked for a refund.
Please help with my Zoosk issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Zoosk customer problems.
How Do I Cancel My Zoosk Account?What Do I Do If My Zoosk Account Was Blocked?How Do I Recover My Zoosk Account?How Do I Deactivate or Remove My Account from Zoosk?What Should I Do If I Have a Billing Question for Zoosk?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Trying to sign up for one month on Zoosk.I just realized I'm being billed monthly for zoosk dating service. I signed up fo...I just had to cancel my account because My wife's Daughter signed me up to Zoosk...I paid for a month of zoosk and unbeknowns to me i had * accounts with zoosk and...Sorry but I signed up to zoosk thought I had canceled subscription nothing obviou...i paused my zoosk account last week. I only signed up for one month. I would li...I want to delete my Zoosk accountSomeone is using my photo for their Zoosk dating photo. It's not really me on Zoo...
Do you have a customer issue as well?
We can help you get Zoosk's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Zoosk issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Zoosk

Customer service issue
Reported by GetHuman-macmart
Jul 9th, 2018 - 5 years ago
I have an issue with Zoosk too
Fixed
Seen by 13 customers so far
Similar issue to 2085 others
0 customers following this
Items needed
Name on the account
email
password
phone number
date of birth
address

Timeline

GetHuman-macmart started working on this issue
Jul 9th, 2018 1:43pm
GetHuman-macmart indicated the issue is not fixed yet.
Jul 9th, 2018 2:51pm
GetHuman-macmart confirmed the issue is fixed. Hooray!
Jul 14th, 2018 1:15pm