Hi there I cancelled my subscription to Zoosk on the **th June with a couple of days st...

GetHuman841464's customer service issue with Zoosk from July 2018

1 view
 | 
1858 similar
 | 
0 following
Help with my Zoosk issue
First: share to improve GetHuman841464's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman841464's next move: talk to Zoosk when they open.
Zoosk's call center is closed now. We will send GetHuman841464 a reminder to call them when they open. Nothing to do for now but wait!
Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman841464's own words
Hi there I cancelled my subscription to Zoosk on the **th June with a couple of days still to go...but when I looked at my current bank statement it had taken £**.** plus £*.** as an add-on and said my cancellation had not come through until **th...How could this have happened when I clearly was not due to renew for a few days...this does not give dating sites a good reputation and I would most appreciate if you would give this matter your utmost attention.*Thanks Russ.
GetHuman841464 did not yet indicate what Zoosk should do to make this right.
I have an issue with Zoosk too
How GetHuman841464 fixed the problem
We are waiting for GetHuman841464 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Zoosk's attention and get better help faster. Tap below to get started.
Having Zoosk issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman841464 fixes it.
This email address isn't valid

Zoosk

Customer service issue
Reported by GetHuman841464
Jul 2nd, 2018 - 10 mons ago
I have an issue with Zoosk too
Not resolved
Seen by 1 customer so far
Similar issue to 1858 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the account
email
password
phone number
date of birth
address
Timeline
GetHuman841464 started working on this issue
Jul 2nd, 2018 1:54pm