Yes i have a membership with zoosk dating site and Ibeen trying to cancel my membership...

GetHuman-ajoshuaa's customer service issue with Zoosk from June 2018

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The issue in GetHuman-ajoshuaa's own words
Yes i have a membership with zoosk dating site and Ibeen trying to cancel my membership for the last two months atleast, I attempted to contact them through email once prior to this email I'm sending now, to resolve the issue but I never received any kind of response. At this point I'm def very frustrating and upset that my money is continuing to be taken out of my account while I'm trying to terminate my membership. I def want a refund for the last two months even though it might have been * months, If I don't receive a response from this message I'm going to pursue them legally in court, remember it's steeling when you take money out of someone's account without there consent and, I use the word consent for the simple reason that I been desperately trying to cancel my membership and stop myself from being charged anymore and even emailed them for help and I wasn't helped, my name is Josh Albrecht and my email is *****@***.com that should be enough information to find me on Zoosk
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Zoosk

Customer service issue
Reported by GetHuman-ajoshuaa
Jun 29th, 2018 - a yr ago
I have an issue with Zoosk too
Not resolved
Seen by 11 customers so far
Similar issue to 1749 others
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Timeline
GetHuman-ajoshuaa started working on this issue
Jun 29th, 2018 2:31pm