I signed up with your company a long time ago but never finished I never took my accoun...
GetHuman-steinmet's customer service issue with Zoosk from June 2018
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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-steinmet's own words
I signed up with your company a long time ago but never finished I never took my account active in the sense that I never paid anything I never finished. Recently been getting some emails that my stories updated that my perfect dates updated. I went in and I saw there's a picture on the account that's not me and my age has changed to ** to **. The account has no username that I know of and the email attached to it is *****@***.com. Please delete this account I don't know how someone has accessed my account but it's scary. My name is Ed Steinmetz call me at *** *** **** if you want.
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