I needed to cancel my subscription and not get billed anymore.

GetHuman-tnmarsha's customer service issue with Zoosk from June 2018

Help with my Zoosk issue
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman-tnmarsha's own words
The problem: I needed to cancel my subscription and not get billed anymore.
GetHuman-tnmarsha did not yet indicate what Zoosk should do to make this right.
I have an issue with Zoosk too
How GetHuman-tnmarsha fixed the problem
We are waiting for GetHuman-tnmarsha to fix the problem and share the solution with the rest of us customers.
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Zoosk

Customer service issue
Reported by GetHuman-tnmarsha
Jun 25th, 2018 - 4 mons ago
I have an issue with Zoosk too
Fixed
Seen by 5 customers so far
Similar issue to 1615 others
0 customers following this
Items needed
Name on the account
email
password
phone number
date of birth
address
Timeline
GetHuman-tnmarsha started working on this issue
Jun 25th 2:37pm
GetHuman-tnmarsha indicated the issue is not fixed yet.
Jun 26th 3:46pm
GetHuman-tnmarsha indicated the issue is not fixed yet.
Jun 28th 3:43pm
GetHuman-tnmarsha indicated the issue is not fixed yet.
Jun 28th 3:43pm