Hi, I've tried to purchase a subscription and my credit card is declined, tried * diffe...

GetHuman815177's customer service issue with Zoosk from June 2018

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To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue and preferred resolution, in GetHuman815177's own words:
Hi, I've tried to purchase a subscription and my credit card is declined, tried * different cards many times. I do not want the upgrade option, I just wanted to get a * or * month subscription to be able to read and write people. Is your this payment website working? It gives a bad impression if your website is non functioning...
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Zoosk

Customer service issue
Reported by GetHuman815177
Jun 24th, 2018 - 2 mons ago
I have an issue with Zoosk too
Not resolved
Seen by 2 customers so far
Similar issue to 1590 others
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Timeline
GetHuman815177 started working on this issue
Jun 24th 5:58am