My account, SuperEasyGoing, was hacked.*I am unable to sign in after trying to see the...
GetHuman-glenshor's customer service issue with Zoosk from June 2018
Help with my Zoosk issue
First: share to improve GetHuman-glenshor's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-glenshor's next move: talk to Zoosk when they open.
Zoosk's call center is closed now. We will send GetHuman-glenshor a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-glenshor may need:
Name on the account, email, password, phone number, date of birth, and address
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-glenshor's own words
My account, SuperEasyGoing, was hacked.*I am unable to sign in after trying to see the profile of "lifeisgood", ** years old, Madison,WI.*She first viewed me on June *, ****.*My messages to her were never read unless they included words such as "Hijacked", "Fake Member", then they were "read". *The hack happened about **:** PM last night.*Now my zoosk account is frozen, and I am unable to Sign In, or do anything with this account.*Would you please help me!*Can you please do this internally, as I won't be unavailable by phone for a few days.*Would it be possible to just Pause my account for now, you have my permission to do so.*Thank you in advance,*Jon Apple*SuperEasyGoing
GetHuman-glenshor did not yet indicate what Zoosk should do to make this right.
I have an issue with Zoosk too
How GetHuman-glenshor fixed the problem
We are waiting for GetHuman-glenshor to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.