My account, SuperEasyGoing, was hacked.*I am unable to sign in after trying to see the...

GetHuman-glenshor's customer service issue with Zoosk from June 2018

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The issue in GetHuman-glenshor's own words
My account, SuperEasyGoing, was hacked.*I am unable to sign in after trying to see the profile of "lifeisgood", ** years old, Madison,WI.*She first viewed me on June *, ****.*My messages to her were never read unless they included words such as "Hijacked", "Fake Member", then they were "read". *The hack happened about **:** PM last night.*Now my zoosk account is frozen, and I am unable to Sign In, or do anything with this account.*Would you please help me!*Can you please do this internally, as I won't be unavailable by phone for a few days.*Would it be possible to just Pause my account for now, you have my permission to do so.*Thank you in advance,*Jon Apple*SuperEasyGoing
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Zoosk

Customer service issue
Reported by GetHuman-glenshor
Jun 15th, 2018 - 9 mons ago
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GetHuman-glenshor started working on this issue
Jun 15th, 2018 10:55am