I joined Zoosk on a one-month subscription. The subscription was ready to renew on...

GetHuman761877's customer service issue with Zoosk from June 2018

Help with my Zoosk issue
Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman761877's own words
I joined Zoosk on a one-month subscription. The subscription was ready to renew on ****** so I cancelled my account on ****** and de-activated my acct. Today, which is ******, I noticed that I was charged for another month. I checked my status and it says my account is active. I am trying to understand why its active and I was charged.
GetHuman761877 did not yet indicate what Zoosk should do to make this right.
I have an issue with Zoosk too
How GetHuman761877 fixed the problem
I called them directly - don’t leave a msg with their help center, it doesn’t work
Please help with my Zoosk issue
Do you have a customer issue as well?
We can help you get Zoosk's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Zoosk issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman761877
Jun 8th, 2018 - a yr ago
I have an issue with Zoosk too
GetHuman761877 shared how to fix
Seen by 53 customers so far
Similar issue to 333 others
0 customers following this
Items needed
Name on the account
phone number
date of birth
GetHuman761877 started working on this issue
Jun 8th, 2018 1:02am
GetHuman761877 confirmed the issue is fixed. Hooray!
Jun 11th, 2018 10:09pm