I joined Zoosk on a one-month subscription. The subscription was ready to renew on...
GetHuman761877's customer service issue with Zoosk from June 2018
Help with my Zoosk issue
Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman761877's own words
I joined Zoosk on a one-month subscription. The subscription was ready to renew on ****** so I cancelled my account on ****** and de-activated my acct. Today, which is ******, I noticed that I was charged for another month. I checked my status and it says my account is active. I am trying to understand why its active and I was charged.
GetHuman761877 did not yet indicate what Zoosk should do to make this right.
I have an issue with Zoosk too
How GetHuman761877 fixed the problem
I called them directly - don’t leave a msg with their help center, it doesn’t work
Please help with my Zoosk issue
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