Help - cancel subscription since I cannot open iTunes please ?

GetHuman-ceifwego's customer service issue with Zoosk from June 2018

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Help with my Zoosk issue
Before contacting them, items GetHuman-ceifwego may need:
Name on the account, email, password, phone number, date of birth, and address
GetHuman-ceifwego's next move: talk to Zoosk when they open.
Zoosk's call center is closed now. We will send GetHuman-ceifwego a reminder to call them when they open. Nothing to do for now but wait!
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue and preferred resolution, in GetHuman-ceifwego's own words:
The problem I ran into: Help - cancel subscription since I cannot open iTunes please ?
I trust that Zoosk will make this right and come up with a resolution that is fair.
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Zoosk

Customer service issue
Reported by GetHuman-ceifwego
Jun 6th, 2018 - 15d ago
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Seen by 2 customers so far
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Timeline
GetHuman-ceifwego started working on this issue
Jun 6th 5:05pm