what Zoosk selects * me is not close to what I am seeking

GetHuman-wmliedtk's customer service issue with Zoosk from July 2018

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The issue in GetHuman-wmliedtk's own words
search right from your email picks for me and see people that I can realistically date ... I was on Zoosk * years ago and had hoped this issue would be resolved. When I get an email from Zoosk saying you have ** (some *) matches I may be interested in, they have zero correlation with my preferences. Same with Carousel. When I first log on, my search is set for **-** years olds with a distance of "auto selected". I get all these great people too young, too far away, etc. I want your "default" match for me to be **-** year old women who live within ** miles of *****. If I want to go outside these preferences, I just go to the end of those who meet my criteria and then I start to see others...younger and considerably farther away. I can always modify my search, but can't change what you pick for me -(
I know it will make my pool of choices much smaller- that is fine.

GetHuman-wmliedtk did not yet indicate what Zoosk should do to make this right.

* years on and off. allow me to feed Zoosk my desired default search
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Customer service issue
Reported by GetHuman-wmliedtk
Jul 4th, 2018 - 5 years ago
Seen by 16 customers so far
Similar issue to 1943 others
0 customers following this
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GetHuman-wmliedtk started working on this issue
Jul 4th, 2018 6:11pm
GetHuman-wmliedtk indicated the issue is not fixed yet.
Jul 4th, 2018 7:28pm
GetHuman-wmliedtk indicated the issue is not fixed yet.
Jul 4th, 2018 7:37pm
GetHuman-wmliedtk indicated the issue is not fixed yet.
Jul 5th, 2018 7:19pm
GetHuman-wmliedtk indicated the issue is not fixed yet.
Jul 7th, 2018 10:00pm