Last year October I signed up for a six months subscription with Zoosk. My subscription...

GetHuman-cerisewa's customer service issue with Zoosk from May 2018

Help with my Zoosk issue
The issue in GetHuman-cerisewa's own words
Last year October I signed up for a six months subscription with Zoosk. My subscription ended in March of this year. During the time when I was using Zoosk normally I would get alert messages in my regular message that I have received messages from a users of Zoosk without signing in. However it has been two months now since my subscription is ended and I am getting message alert that people have been messaging me on Zoosk. This seems to me that my profile is still showing and people messaging me without my knowledge. So my question is why is it that my profile has not been removed from the site after two months I have unsubscribed? I am asking you please to get this resolved. Thank you.
GetHuman-cerisewa did not yet indicate what Zoosk should do to make this right.
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How GetHuman-cerisewa fixed the problem
I called customer service and explained my situation and they solved the problem same time.
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Zoosk

Customer service issue
Reported by GetHuman-cerisewa
May 28th, 2018 - a yr ago
I have an issue with Zoosk too
Fixed
GetHuman-cerisewa shared how to fix
Seen by 18 customers so far
Similar issue to 674 others
0 customers following this
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Timeline
GetHuman-cerisewa started working on this issue
May 28th, 2018 12:22pm
GetHuman-cerisewa confirmed the issue is fixed. Hooray!
May 30th, 2018 3:23pm