I have deactivated my account and changed my "subscription details" in my Zoosk setting...

GetHuman-leoniejd's Refund Issue with Zoosk from April 2018

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The issue in GetHuman-leoniejd's own words
I have deactivated my account and changed my "subscription details" in my Zoosk settings SEVERAL TIMES and yet am STILL being charged a monthly fee. I have sent an email to their customer service email address and have had no response. I first tried to deactivate Zoosk in Dec ****, therefore have been charged for another four months at $**.**, totalling an amount of $***.** which I would like refunded immediately and my account subscription ceased once and for all, and my account deleted.
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Zoosk

Refund Issue
Reported by GetHuman-leoniejd
Apr 30th, 2018 - 5 mons ago
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Seen by 6 customers so far
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GetHuman-leoniejd started working on this issue
Apr 30th 3:14am