I have a paid subscription and cannot send a message it asks me to subscribe. Frustrate...

GetHuman-calhoonc's Technical and Service Support issue with Zoosk from April 2018

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The issue in GetHuman-calhoonc's own words
I have a paid subscription and cannot send a message it asks me to subscribe. Frustrated. I don’t find this site user friendly and I think it is somewhat mercenary.
GetHuman-calhoonc did not yet indicate what Zoosk should do to make this right.
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Zoosk

Technical and Service Support issue
Reported by GetHuman-calhoonc
Apr 29th, 2018 - 7 mons ago
I have an issue with Zoosk too
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Seen by 1 customer so far
Similar issue to 6614 others
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Timeline
GetHuman-calhoonc started working on this issue
Apr 29th 11:07pm