Zone Alarm keeps removing or locking Registry Recycler which is NOT A VIRUS! I have tr...

GetHuman-medplant's customer service issue with ZoneAlarm.com from November 2018

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The issue in GetHuman-medplant's own words
Zone Alarm keeps removing or locking Registry Recycler which is NOT A VIRUS! I have tried on multiple days to contact Technical support for a chat session and for contact, but the buttons DO NOT WORK. In order to use Registry Recycler I need to turn off Antivirus*Anti-Spyware and Advanced Firewall!** If we can not get this resolved soon, I want to get a refund for the unused portion of my licensing fee.
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ZoneAlarm.com

Customer service issue
Reported by GetHuman-medplant
Nov 7th, 2018 - 3 mons ago
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Timeline
GetHuman-medplant started working on this issue
Nov 7th, 2018 9:27pm