Hi! I frequently use Zipcar and have never complained about this before. But it has bee...
GetHuman5462956's customer service issue with Zipcar from November 2020
Help with my Zipcar issue
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The issue in GetHuman5462956's own words
Hi! I frequently use Zipcar and have never complained about this before. But it has been an issue more than once... When I got to the car it was less than a quarter tank of gas which automatically makes me have to find a gas station and take the time to pump the gas. My trip today would have only been ** minutes total but because I had to go off route to get gas, due to the previous person not leaving enough, I had to extend the trip by ** minutes so not to incur a late fee. I was wondering if there was any way I could even just get the extension refunded. I appreciate you all and always have fantastic customer service representatives with Zipcar! Hope you have a great day. Thank you.
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