Hi! I frequently use Zipcar and have never complained about this before. But it has bee...

GetHuman5462956's customer service issue with Zipcar from November 2020

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The issue in GetHuman5462956's own words
Hi! I frequently use Zipcar and have never complained about this before. But it has been an issue more than once... When I got to the car it was less than a quarter tank of gas which automatically makes me have to find a gas station and take the time to pump the gas. My trip today would have only been ** minutes total but because I had to go off route to get gas, due to the previous person not leaving enough, I had to extend the trip by ** minutes so not to incur a late fee. I was wondering if there was any way I could even just get the extension refunded. I appreciate you all and always have fantastic customer service representatives with Zipcar! Hope you have a great day. Thank you.

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Customer service issue
Reported by GetHuman5462956
Nov 14th, 2020 - 5 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 2546 others
0 customers following this


GetHuman5462956 started working on this issue
Nov 14th, 2020 6:00pm