I paid for a car reservation, but when I went to pick up the Zipcar, the key would not...

GetHuman5061558's customer service issue with Zipcar from July 2020

Help with my Zipcar issue
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Account name, Zipcar number, Account phone number, Account email, Account billing address, and Date of birth
The issue in GetHuman5061558's own words
I paid for a car reservation, but when I went to pick up the Zipcar, the key would not turn in the ignition. The attendant at the parking garage said it was because the person before me never locked the car to end their reservation. I ended up having to book a second car and go use that one instead. I would like a refund for the first trip that was made impossible by car trouble and never happened!

GetHuman5061558 did not yet indicate what Zipcar should do to make this right.

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How Do I Close My Zipcar Account?How Do I Get a New Zip Card from ZipcarHow Do I Get a Refund Zipcar?
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Zipcar

Customer service issue
Reported by GetHuman5061558
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 1261 others
0 customers following this

Timeline

GetHuman5061558 started working on this issue
Jul 13th 8:52pm

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