Good morning!**Hope all is well. Yesterday I had a little issue with the location of wh...

GetHuman5046944's customer service issue with Zipcar from July 2020

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The issue in GetHuman5046944's own words
Good morning!**Hope all is well. Yesterday I had a little issue with the location of where I was supposed to get a car. I had it reserved for *:**-**:**. I get there at *:** and the car is nowhere to be found. I recheck the location and I see no sign of zipcars anywhere. I had to cancel this reserved car because I was literally there for about a hour and a half walking around trying to figure out where it was. I ended up booking another car on power and Brooke st. I would like a refund for that car that I had to cancel. It was ** dollars gone to waste. Please reach back out to me. I called yesterday and was on the phone for nearly ** minutes with no one to response. As I’m typing this, I’m still on the phone and I’ve been on hold for about an hour now. Please please reach back out. My phone number is ***-***-****.

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How Do I Close My Zipcar Account?How Do I Get a New Zip Card from ZipcarHow Do I Get a Refund Zipcar?
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Anwesha Sanyal*Zipcar number *********I had used a Zipcar yesterday and was ** mi...Good morning,**I have been having issues with the zipcar customer service reps...I can't find my zipcar it's not at the locationRented a ZipCar today **-*. At **:** realized I would need a little more time. Zi...Roderick Wells ******@***.com****:** PM (** minutes ago)*to Zipcar**I was given a...Dear Zipcar staff,**Yesterday I reserved a Zipcar from *:** to *:** pm at *** N B...Hello,**I rented a Zipcar yesterday. The one I was supposed to get had an empty g...Zipcar canceled the morning of my rental day and didnt explain what the unforesee...There is no zipcar available near my location, but you guys still charged me for...Billing issue: Zipcar was unclean and unsafe. Refund should have been issued.
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Zipcar

Customer service issue
Reported by GetHuman5046944
Jul 9th, 2020 - 3 months ago
I have an issue with Zipcar too
Not resolved
Seen by 4 customers so far
Similar issue to 1130 others
0 customers following this

Timeline

GetHuman5046944 started working on this issue
Jul 9th 2:15pm

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